I also wish to touch upon the superb service AA presents into the handicapped. I'm eighty four a long time previous and now need to have wheelchair aid to obtain all around from the airports. I was stunned and delighted within the aid I been given, in addition to in the attitudes of the folks who assisted me Along with the wheelchair help, and likewise the motorists of your handicap carts in Charlotte airport. They ended up all so helpful and really friendly at the same time.
The baggage service (which wasn't American Airways) termed me at 2am to allow me to know they'd be bringing my bag out to my household!!!
Whenever we boarded flight 556 in monte go bay nowadays we ended up the main individuals within our segment with the cabin and we noticed a backpack tucked powering row 8 with no particular person wherever that it belonged to . We pointed it out to a person with the AA uniform who appeared to be a passenger and he was really impolite indicating it belongs to an AA staff and obviously I have to haven't been on such a plane right before. My spouse And that i sense really unpleasant with this kind of response from one of your respective workforce!!
Many of us learned from your travellers which were watching for our plane to reach for his or her return to Miami that as we camped in Miami, they had been returned to hotel rooms and offered with supper and breakfast at no price! We be expecting payment equivalent in price for housing and foods to that you offered into the travellers that experienced to stay in Roatan due to mechanical problems with our flight.
Had good buyer service sine one/seventeen. Been pulled from the FRA flight and stayed for two times in Philly. Today one/19 I will resume my flight to FRA with up to par documentation. To my shock the ticket agent at the sign in counter were Completely rude, not helpful and expected me to seek out my baggage which was checked in about the seventeenth Which I had been unable to retrieve After i was pulled from the flight on Sunday.
Walberg improved my seats.I believe the personnel inUS air may be very rude And that i don’t wish to travel any more
My wife And that i flew on AA266 Feb five from Lihue to L.A. We had paid out for bulk head seats (8A,8B). We got 12A and 12B rather. The desk stated it was to harmony the plane for takeoff because of empty seats and that we'd be returned to 8A and 8B during the air.
Getting just finished (three/eighteen) a flight from Miami Airport to Philadelphia, we discovered which the service while in the Miami Airport by the American Airline people was not according to efficient or Experienced service. We got incorrect Instructions to our Verify-in location, on the other hand once we experienced to receive in line for just a safety Test. We were sent to the wrong area for that functionality.
When I arrived in the airport I requested the two with the ticket counter, whenever we checked our bags, and from the Admirals Club to validate that we were in Enterprise Course. Both of those periods I used to be informed we had been in Business enterprise. My Boarding Go confirmed seats 16A and 16B, as this is only one row behind Company, I didn't understand right until I boarded that we have been truly in Coach.
My daughter and I flew to Barbados for my Palâ€s funeral on Jul 23rd. We experienced a disservice and within the return flight, we were forced to wait about an hour or so for any wheelchair. It had been irritating, and as a person with cardiac wellness, it had been rather scary.
the AA human being in the AA terminal for being very snide, when in fact I'd carried out every little thing in my control to have on the aircraft inside of a well timed style.
I was on hold with reservations a number of times for quite lengthy periods of time. 1 AA reservations and just one agent told me it will Charge me an additional $189.00 to fly out future morning then mentioned that flights have been booked future working day.
Hi there American Airways, I don’t Consider it really is healthier to hold it in: So I had the worst encounter at any time, flying this time all through my vacation to Big apple on 1169 flight DFW LGA 5/8/16. First of all, I had seat 22A or anything, and quickly I am despatched right down to the bottom in the airplane to seat 30. I don’t know how many visits the aircraft had accrued, but I really need to claimed that I could not do anything else but await the vacation to finish to vomite (the smell was Awful) could not try to eat, or simply sleep at all- and I wasn't the only a single suffering from that. Furthermore, I recognize that you experienced new instruction flight attendants on board, but was look at this website also the pilot?
The website would not operate. Whatever tab I select on the location doesn’t function. I wanted to Look at the standing of my flight and possibly book A further just one but nothing will work.